This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...Peter Branney
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Excellent Service ...MHG Heating Ltd
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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I item was competitively priced & arrived when expected. - perfect. ... ...Mark Haley
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence. ...R.A.Yates
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Fast efficient service. I was kept well informed with quick delivery. ...Mr Drummond Whiteford - Westfield Farm
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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