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6d938 Wavin Nic Shaft-500 Diax3m |
Related Osma Below Ground Drainage Products |
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Out of stock on one item but called to keep me updated about the delay ...Alan Stenhouse
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...Jim McCarron - Nichol McKay Ltd
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards ...Colin Forsyth
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Great Service
Goods arrived next day and were exactly what I wanted ...Paul Horsburgh
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Why choose MyTub Limited for 6d938 wavin nic shaft-500 diax3m 6D938?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This 6d938 wavin nic shaft-500 diax3m 6D938 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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