Great service at reasonable price. ...Colin Mendelowitz - CJMPM Limited
|
First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant ...Stewart Plastics
|
I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
|
Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
|
Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
|
Good service keen price ...MDLamb
|
Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
|
The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
|
A really efficient service locating a hard to find component. Good communications and fast delivery. ...Allen Hardman
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
|