delivery made as requested and on time.
...Pauline Robinson
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.
... A Greene
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
...Samuel Marsden
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over Ł3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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easy and cheapest way to by boiler parts will use again
...Alexander E Lawson
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Great service, thanks
...paul humphreys
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
...Anita Neill
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent.
...Henry P Robinson
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£
£703.43 
