I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Another hassle free purchase. Thank you.
...Jennifer Adams
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!
...Morag Dobbin
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.
...Yvonne Bedford
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!!
...Wave crest
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!
...Brooms Park Ltd
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pleased with goods .delivered quick would shop again with my tub
...helen
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
...Colin Parker
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
...Ian Bramhall
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Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
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£
£703.43 
