Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
|
Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
|
Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
|
more than pleased with service kept me up to date all the way, would not hesitate to shop again
...grahame mcdonald
|
Excellent customer service
...samantha hastings
|
Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
|
You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
|
Part sourced and delivered as promised on due date, thanks
...Stephen Porritt
|
Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins..............
...thomas edward hopkins
|
first time user,very good service,competitive price,received 31111
thanks
Stan
...Stan Dooley plhtg
|
£
£703.43 
