Absolutely fantastic service at the best price ! ...Donna meade
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent. ...AlixPartners Ltd
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although ...Melinda Irwin
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris ...Chris Butt
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it! ...James Dewar
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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