Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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Thank you, for your super fast and great service. ...Inayat Khan
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though. ...David Allen - ̷ Allen
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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Everything was very proffessional and as expected. Thanks ...Colin Brocklebank
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Super delivery for an excellent product at a most competative price.
Many thanks JBC ...Jack Cohen
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Very good service and stock ...Jim scott - J L Scott building services Ltd
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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