We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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item arrived as specified, good service, would recommend ...Mrs Eileen Hague
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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Once again, goods delivered speedily and on the specified day. ...paul salotti
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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Needed two deliveries to complete the order, but other than that this was a good service. ...Martin Smith
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thank you for your prompt and efficient service ...Nick Murphy
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
...Leslie Carter
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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