The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
|
Pretty slow delivery
...Peter Lythgoe
|
Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You!
...Callum B
|
The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!
...Colin Holmes
|
Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part
...Brian Sharkey
|
Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!
...Mrs Jane Shaw - Mr
|
Parts arrived on time and in good condition. Thanks.
...matthew tulley
|
Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.
...John P. Scrivens
|
Excellent service, quick delivery very happy with my new fire coals.
Thanks
...Darren Webb
|
Excellent service, delivered as promised. Very happy.
...Ali Akademir
|
£
£17.16 
