Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks. ...Ben
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Excellent service. Fair price and p&p ...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company. ...Birchenough Construction
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Excellent, very fast delivery, thanks. ...Tony Parkin
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
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