On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Great service, very quick delivery... Good products ...michael duller VINCI FACILITIES
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received in good order and on time ...Brown Cow Brewery
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Just what I wanted and at a much better price for the item and the carriage than other suppliers. ...Mr Tim Green
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future. ...John Carnall
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Prompt service and exactly as required - Thanks. ...William Gatecliff
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again. ...Mr John Fullerton
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Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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