Thanks for a great service, yet again! ...ELCCH
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would. ...Duncan Kury
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Thanks for your help with this
The lid on the loo seat broke but I could not find the correct replacement for ages
Then when I got the right product number I was unsure how to get the old one off
Then I could not source a replacement
I found your add on line
Found the right part
Spoke to someone helpful who explained how to remove the old seat and lid which I did while he was on the phone giving instructions
Bought the part, it arrived quickly and is fitted
Excellent service
Thanks
...petrea conway
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Efficiency and reliability! ...Marini Maurizio
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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