This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
Very satisfied
...Graham Sagar
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Excellent service, great communication, good prices,
thank you
Graham
...Thompsons Fish and Chips
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends !
...Andrea Burns
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
...Brian Radbone
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Great service and good price. Thanks.
...paul maguire
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
...Rose Gibson-Ford
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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£
£322.81 
