I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
|
OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.
...Jane Franks
|
Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon.
...Simon Hook
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efficient and precice...thankyou
...david froud
|
Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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Easy to use website, good value for money and a prompt delivery service.
...Aston University
|
Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues.
...Brian Coupe
|
Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
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Excellent service and very good communication.
...Jette Bramby-Gunary
|
Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|
£
£1588.96 
