Very good service excellent delivery ...Alan Fraser Eli lilly
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff ...Karen Cohen
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
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Good service.
Thank you.
Doug ...Doug Yelland
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Right product delivered very quickly within a day of ordering. Excellent service thank you. ...Geoffrey Nickolds
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