Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you.
...Kyle Richards
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful.
...Harry Bichard
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!!
...Aine McGuckian
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings
...Adele Hemmings
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Excellent communication & service. Highly recommended
...Jan Rose
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.
...REV. B. POWELL
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.
...Anthony Lowton
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
...Martyn Probert
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£
£37.76 
