|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.
|All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|Excellent service.goods received in a very good condition with nice.packaging
...LAO YUEN NING
Good communication from the sales team.
|Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!
|Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered.
|Excellent. prompt delivery
...Hugh Robert Graham
|It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.
...Vivek Joshi - Suprimo Products
|thank you for your service the items came on time thank you