|My order was correct and delivered before estimated date.
...Mr B E Chalk
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Item arrived promptly and as ordered.
...A C Fergusson
|Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd
|Received our order promptly and as described. Delivery was made on the date promised.
|The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
|Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
|thank you for your prompt service. The goods arrived on time.
|Order has arrived and been fitted. Thank you for pursuing delivery.
|Good communications, keft informed of order status. Delivered on time.
...David Gunn - Truma UK