friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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Excellent communication, efficient service, product as described ...David Trippett
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful. ...Margaret Macdonald - Mrs.
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery. ...michael dennis
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
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Superb as always ...Matt Fishenden - Albany Reactive Services ltd
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arrived on time
well packaged
just what was wanted ...mr andrew r dartnell
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