My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before. ...Alan Nicholson
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...STUART EWENS
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Absolutely fantastic service. I made my order and got a message telling me the expected date of delivery, it was delivered first thing on the morning they estimated. Would definately use again and would certainly recommend to anybody I know.
Thank you MyTub. ...Robert Cameron
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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Product was delivered speedily and on time. Efficient service - thank you ...Alan Marlow
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Good shopping eperience and speedy delivery.Will use again.Thanks ...J Irving
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