Delivery date well communicated and delivered as promised. Excellent service.
...Kieren Tucker
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The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.
... A Greene
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.
...M E Theeman
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
...Claire Greengrass
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.
...Philip Hope - Phil Hope Plumbing
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.
...John Muskett
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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£
£669.11 
