My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub ...David M Russell
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...gavin johnston
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer ...Steven Pritchard
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
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