Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
|
Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
|
The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest
...Christopher Guest
|
Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers
...Ronald Shore-Marston
|
What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
...Chris Askew
|
Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.
... Paul
|
Item deliverd quickly. Totally happy with it.
...Jack Wong
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
|
Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
...robin drummond
|
More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
|
£
£152.45 
