|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.
|Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
|I thought the service was excellent and had no problems, would definitely use you again and recommend.
|Everything ok thanks.
|Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
|Excellent service it arrived on the day I was told , 5*
...miss sarah lee
|Many thanks for pionting out the colour choice and your prompt response in correcting it
|Order arrived quickly and was perfect for my purposes. Thanks.
|I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.