Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...Steve
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Your service is excellent. I have not yet had the heat pole installed, but it looks good. ...John Hey
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Received in good time. Thanks. ...R.NICHOLLS
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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Excellent service. Very fast responding to my email enquiries and order was very well packaged and delivered promptly. Will definitely be using mytub as often as we are able to for future orders. ...Jasmine Durrant - DBS-Projects
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Excellent value, super fast delivery. Thanks
...alison dowd
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either. ...James Bastow
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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