Good service with genuine part delivered on time and within a couple of days.
...Stephen Caddy
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.
...J TEBBS
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Excellent service. Quick and efficient. Thank you.
...David Allen
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Exxcellent price and fast delivery
...Alistair Mackenzie
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great service . thanks very much . trev .
...tm building services
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£306.44 
