Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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good communication and goods as expected ...St Monica Trust
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
...Jennifer Killick
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Excellent timely service ...PAUL
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option. ...Roy Cullington
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