|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
|Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was.
|arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
|Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks
...Steve OShea Harefield Manor
|hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
|The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
|Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
|Excellent Service and Delivery.
...ASQUITH BUTLER LTD
|Excellent service, very quick delivery and very competitive prices. Recommended.