|Fantastic service. Thanks so much.
...Ms Sophia Ioannou
|After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne
|Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error.
|Delivered on time, correct item, ok price.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
|No problems and price and delivery costs were good.
|Excellent service as always.
...mrs c cannon
|Competitive prices, good communication though delivery time was longer than initially expected.