|I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
|Fantastic service! Very speedy delivery - just what you need when you have no hot water!
|Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks!
...Mrs Pamela Carter
|Good prompt service.
...Simon Caulfield - LC Signs
|Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
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Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
|Many thanks for the excellent customer service
...Aviation Training International Ltd
|All as ordered and rec,d quickly
...Chris Dulake Plumbing
|Very good communication and an excellent service. Thanks.