Product delivered in a few days at a reduced cost from list. Good service. ...David Knight
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...EA Hunter
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious. ...Louis Fleury
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again. ...Amanda
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you ...Harry Shishmanian
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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Good service and after sales support. ...Ashwin Parekh
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After ordering, I was kept upt0 date as it was processed and estimated delivery set. As this was finalised, I was given the actual delivery date the same and it was promptly delivered. The item was as described, undamaged, complete and the price was very good. I am a very happy customer because I shopped around and discovered a good supplier. Happy to recommend to friends and family.
cheers Peter ...Peter Turner
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
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