Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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Hi,
Ive have used mytub several times for Bathroom and Heating. Prices are very competitive. Excellent and polite communication plus quick delivery. You should give them a try.
Tony
Loughborough ...Anthony Shaw
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Excellent, very fast delivery, thanks. ...Tony Parkin
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that. ...Rick Boelens
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What can I say, I got what I ordered in good time. Many Thanks. ...Mr Dean Woodward
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...J SHEPHERD
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