Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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asking for the delivery date ...Kunlasatri Phannasut
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Competitive prices, good communication though delivery time was longer than initially expected. ...europarts eng
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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Super experience ...Ran Hergotch
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell ...Mrs Helen Lynn Mitchell
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Item delivered quickly. Good service, but delivery expensive to NIreland. ...James Morrison
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