Excellent service with good communication throughout. ...Stephen Webster
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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very good service. The diver phoned when almost arrving for delivery. A ver good system ! ...susan brown
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars. ...Chung Hang Wong
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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Equipment arrived on time, well packaged. ...Underfloor Heating Supply Limited
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh , ...Mrs P Marsh
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
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