|excellent service. Part fitted and working , happy customer
|Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
|I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate.
...Yorvik Electrical Contractors Ltd
|I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it.
|good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
|A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over Â£25 â€“ Wrong my Â£120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tubâ€™s mistake they refused to waive or refund the Â£7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later â€“ Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you canâ€™t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|pleased with goods .delivered quick would shop again with my tub
|Very good service
Easy to follow site, good communication re order status
...neil l stewart