I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
...Cusack
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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Hi, Good, fast and efficient service. D. H. ...hewitt maintainance
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Thanks, Armando McCray for mytub.co.uk ...Armando McCray
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards ...Peter Dodsworth
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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received without a problem and thanks for prompt service. ...Brian Behrman
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