Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again. ...wayne
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very good prompt service ...ksk plg
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Very efficient service. Thank you. ...Sandra Glenton
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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You provided a very quick and efficient service, thank you ...J.Horton
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone. ...Richard Baillie
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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Product as described, waited a short time for delivery but well worth it for the price. Would use again. ...M Worrall
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