|Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
...GARY F MASSON
|Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price
|Very good customer service & communication thank you.Would not hesitate to use again.
|Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
|Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
|Fantastic service thanks so much 100%
|I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.
|Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
|2 out of the 16 items where damaged, 2 replacements arived on site within 2 days