The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
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Hi
Impressed by price and speed of processing order.
An image would have been useful as even though I got the product no from another web site with image am not 100% certain that this is the correct item due to the difference in prices.
Fingers crossed & thanks.
Julie
...julie wood
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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati
...Chris Jarman
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
...roger appleton
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
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Great service as ever!
...Ondemand Plumbing
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£
£166.90 
