|Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you
|Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
|Great competitive prices and great customer service. What more could you ask for
|control knobs arrived on time in good order.
...John Lawrence Millar
|Thank you. I had got my order but you dispatched it with one day delay!
...Ryszard Wojcicki - RW Building and Maintenance
|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
|Item arrived the next day , great service !!
Brilliant service. I will use your company again.
... J E Hubbard
|Excellent service and communication regarding order.Prices better than any other quoted
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!