Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Receieved OK - thanks for your patience and flexibility
...Graeme Patrick
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you
...wayne botley
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased.
...Mrs V Harris
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received with thanks
...steve lindley
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
...John Graham
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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a good all-round service, thank you for the swift response.
...Alan Ledger Coops EMBS
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay.
...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you!
...Pamela Bullock
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£
£233.20 
