|The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
|Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.
| THE SERVICE I RECEIVED WAS EXCELLENT AND THE WEBSITE ENABLED ME TO FIND THE PRODUCT THAT I WAS LOOKING FOR.
DELIVERY WAS FAST AND EFFICENT AND I WOULD DEFINATELY USE THIS COMPANY AGAIN FOR FURTHER PURCHASES
...Mr Ian Swabey
Rx all OK Just the Job, fitted OK Thaaanks Good Job
|Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
|Many thanks for your help Little known Ideal Standard part was traced for me successfully.
|Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!
|Just fitted items and work great - mytub cheapest on web that i could find thanks.