|The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.
|Received with thanks.
|Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
|Good communication and delivered replacement part fast - Thanks
|Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
|this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended.
|Replacement part delivered in a few days fitted no problems
|Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh
...G W Martin Ltd
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.