|couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you
...arthur llewellyn jenkins
|Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
|Great service, parts arrived on time and they were correct, thank you.
...david jude - david jude
|Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins..............
...thomas edward hopkins
|Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
| Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
|With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.