|Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.
Item delivered in good order very quickly, excellent service.
|The product came in good time
|easy to order,and arrived on time ,no problems!
|Great prices,good service !
|delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
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Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
|Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
| Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.