Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Great service. Thanks. ...Ruslan Kabalin
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Great Thanks ...P A Hollings
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very helpful quick service, thank you ...Linda Hadden
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would recommend to anyone, service was good and material arrived when they said it would. the main reception was very helpful as was the staff on the ordering side ringing me to make sure what was order was going to fit what we needed it for. ...Frederick Harris
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done. ...Nik James
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
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