I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again. ...Roger Finbow
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient ...Sylvia Lanchester
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You. ...Bellissima Weddings
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
...John Bain
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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thank you for your service the items came on time thank you ...alex whitaker
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