|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:)
| Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
|Exactly what was required, on time and reasonably priced.
|Very good service, prompt delivery.
|While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
...Richard Page - R C Page. Machinery
|Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
|Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!
|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice