I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world ...Peter Russell
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress. ...Bob Harley
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Order received promptly. Customer service excellent. ...Susan Broadbent
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Good price and service - Many thanks ...Specsavers Offices
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Everything ok thanks. ...David Buttimore
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Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
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Delivered on time, correct item, ok price. ...Terry Daniels
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