|Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait.
|Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Order has arrived and been fitted. Thank you for pursuing delivery.
|Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you
|Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
|Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
|Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
| I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated